After Sales Account Manager

Mumzworld; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce platform in Dubai is seeking an Advertising Operations Associate responsible for tracking and reporting on advertising campaigns. The role involves documenting campaign details, analyzing performance metrics, and providing actionable insights for sales support. Candidates should have a bachelor's degree and 3-5 years of experience in advertising operations or digital marketing, along with strong proficiency in Excel and Google Sheets. This position offers a dynamic work environment focused on data-driven campaign management.

Qualifications

• 3-5 years of experience in advertising operations or digital marketing.
• Hands-on experience with campaign tracking and reporting analytics.
• Familiarity with advertising metrics such as impressions and engagement.

Responsibilities

• Document campaign deliverables and maintain tracking systems.
• Track performance metrics and prepare end-of-campaign reports.
• Provide insights and recommendations for campaign optimizations.

Skills

Campaign tracking and reporting

Data analysis

Attention to detail

Organizational skills

Education

Bachelor's degree in Marketing, Business, Media, or Communications

Tools

Excel

Google Sheets

Job description

Role Overview

The Advertising Operations Associate is responsible for tracking reporting and generating insights for all advertising campaigns on . This role ensures campaigns are documented measured and reported in a way that supports the sales process and provides vendors with structured post-campaign reporting.

Key Responsibilities

Campaign Data & Tracking

• Document campaign deliverables timelines and formats in tracking systems.
• Maintain and monitor the ad inventory calendar (booked vs. executed).
• Collect campaign execution evidence (screenshots placements links).

Performance Reporting

• Track performance metrics including impressions clicks engagement and sales uplift (where applicable).
• Prepare structured end-of-campaign reports for vendors with KPIs visuals and delivery summaries.
• Deliver weekly/monthly internal reports comparing booked vs. executed campaigns.
• Provide insights and recommendations for campaign optimizations.

Sales Support

• Equip the sales team with campaign insights and reports to demonstrate ROI to vendors.
• Support sales pitches and renewals with data-driven learnings.

Process Optimization

• Standardize campaign reporting templates and tracking dashboards.
• Maintain organized reporting archives for reference and benchmarking.
• Support competitive analysis to feed into sales strategies.
• Timely Reporting % post-campaign reports sent within 5 working days.
• Revenue Tracking Accuracy % campaigns with complete performance documentation.
• Insights Delivered Avg. number of recommendations per campaign.
• Inventory Accuracy % accuracy of booked vs. executed ad placements.

What you need to succeed

• Timely Reporting % post-campaign reports sent within 5 working days.
• Revenue Tracking Accuracy % campaigns with complete performance documentation.
• Insights Delivered Avg. number of recommendations per campaign.
• Inventory Accuracy % accuracy of booked vs. executed ad placements.

Experience

• 3-5 years of experience in advertising operations digital marketing media planning campaign management or performance reporting ideally within e-commerce retail marketplaces or digital agencies.
• Hands-on experience with campaign tracking reporting analytics or ad operations processes.
• Familiarity with advertising metrics such as impressions CTR conversions engagement and sales uplift.
• Experience working with ad dashboards report generation tools Excel/Google Sheets or analytics platforms.
• Previous experience documenting campaign executions is an advantage.
• Experience coordinating with cross-functional teams such as Sales Marketing or Content is beneficial.

Qualifications

• Bachelors degree in Marketing Business Media Communications or a related field.
• Strong proficiency in Excel/Google Sheets especially pivot tables charts and formula-based analysis.
• Comfortable interpreting data and converting it into clear actionable insights.
• Excellent organizational skills with the ability to manage multiple campaigns and deadlines simultaneously.
• Strong attention to detail especially in tracking deliverables and ensuring reporting accuracy.