Administrator - Housekeeping - Zabeel House the Greens by Jumeirah

Merex Investment Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in the United Arab Emirates seeks an Administrator for the Housekeeping Team at Zabeel House the Greens. The ideal candidate should have 2-3 years of experience in an international hospitality setting and possess a Bachelor's degree in hospitality management or related fields. Responsibilities include maintaining housekeeping records, preparing reports, and coordinating with other departments. An attractive tax-free salary and employee benefits are offered, making this role suitable for high performers.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave and health care package

Accommodation and flights home

Life insurance

Functional incentives

Qualifications

• 2 – 3 years of experience, preferably with an international hospitality company.
• Experience of working in an international capacity and understanding cultural differences.

Responsibilities

• Maintain housekeeping records, reports, and documentation.
• Prepare daily room status and management reports.
• Prepare duty rosters, schedule, and leave plans.
• Coordinate with Front Office and Maintenance for room readiness.
• Track cleaning schedules and preventive maintenance.
• Monitor stock levels of linen, supplies, amenities, and uniforms.
• Handle internal calls, guest requests, and complaints.
• Assign and follow up on guest service requests.

Skills

Leadership and team management skills

Proficient in English and additional languages

Education

Bachelor's degree in hospitality management, Business Administration, or a related field

Job description

Administrator - Housekeeping - Zabeel House the Greens by Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Our lifestyle brand, Zabeel House takes inspiration from our roots - Dubai. Much like the city where it was created, we too like to push the boundaries to create innovative hotel stays. We are curators of 'what is good,' and build experiences that people want to share.

Limitless curiosity is our commitment to engage the guest in the local neighborhood through sharing our knowledge of the area with guests to inspire them to explore. Inventiveness is our commitment to engage with guests with open minds, with ingenuity, with fresh creativity and always thinking outside the box. Honesty reflects our commitment to always be genuine towards our guests; to have conversations, not interactions. Freedom relates to Zabeel House design and ambiance - we created a brand that is high on design but low on complexity and our design-led spaces are crafted to allow our guests to have the freedom to be who they want to be and stay how they want to stay. Finally, Belonging reflects how we want our guests to feel - guests who want to live like a local - even if just for a day.

Our property, Jumeirah Zabeel House, The Greens, offers its guests 210 rooms and suites, and a coworkspace with meeting rooms. For those inclined toward wellness, a cutting-edge fitness center awaits, while the rooftop boasts a pool area for leisure and relaxation. Elevating the culinary experience, a diverse collection of restaurant outlets awaits exploration, including a multi award-winning vibrant Pan-Asian restaurant.

About the Job

An exciting opportunity has arisen for an Administrator to join The Housekeeping Team in Zabeel House the Greens by Jumeirah.

Responsibilities

• Maintain housekeeping records, reports, and documentation
• Prepare daily room status and management reports
• Prepare duty rosters, schedule, and leave plans
• Coordinate with Front Office and Maintenance for room readiness
• Track cleaning schedules and preventive maintenance
• Monitor stock levels of linen, supplies, amenities, and uniforms
• Handle internal calls, guest requests, and complaints
• Assign and follow up on guest service requests

About You

The ideal candidate for this position will have the following experience and qualifications:

• 2 – 3 years of experience, preferably with an international hospitality company
• Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone
• Bachelor's degree in hospitality management, Business Administration, or a related field.
• Leadership and team management skills
• Proficient in English and in additional languages.

About the Benefits

We offer an attractive tax‑free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.