Administrative Coordinator

Dicetek LLC; Abu Dhabi; On-site; AED 70,000 - 90,000; Full time

Job summary

A leading service company in Abu Dhabi is seeking an experienced professional to enhance efficiencies through customer service and accounting support. The ideal candidate will have a Bachelor's degree, strong communication skills, and at least two years of relevant experience. Proficiency in Microsoft Office is essential. This role offers an opportunity to make impactful contributions in a professional environment.

Qualifications

• Good to advance knowledge of Microsoft programs.
• Minimum two years’ experience working in the field.
• Arabic national.

Responsibilities

• Provide a high level of customer service and care.
• Analyses and document business processes and problems.
• Manage and follow up all kind of e-mails related to the department.

Skills

Customer service

Communication skills

Accounting knowledge

Microsoft programs

Education

Bachelor University Degree

Job description

Overview

• Provide a high level of customer service and care.
• Present the company in a professional manner in all business fields.
• Self-development and continuing personal development.

Policies, Systems, Processes And Procedures

• Analyses and document business process and problems to develop solutions to enhance efficiencies.

Pmc

• FTA cases registration (ShareFolder, excel and oracle system)
• FTA reconciling (weekly & monthly basis)
• Business monthly reports (Performance Indicator KPI, Pending cases, and under process cases reports.
• Draft & issue VAT verification reports.
• Monthly MIS preparation.
• Manage and follow up all kind of e-mails related to the department, contact the customers and clients based on business needs.
• Ensure a high standard of report output and quality control.

Minimum Qualification

• Bachelor University Degree
• Good communication skills
• Accounting knowledge
• Good to advance Microsoft programs knowledge.
• Minimum two years’ experience working in the field.
• Arabic national