Account Manager- Russian Speaker

Splash Software; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic B2B solutions provider is seeking an Account Manager Russian Speaker to enhance client relationships. The ideal candidate should have at least 2 years of account management experience, preferably in the iGaming or cryptocurrency sectors. Responsibilities include maintaining strong client relations, executing strategic plans, and collaborating with internal teams. Excellent communication skills are essential, and fluency in Russian is a requirement for success in this role.

Qualifications

• At least 2 years of experience in account management or business development roles.
• Previous exposure to the iGaming software or cryptocurrency industries.
• Knowledge of iGaming platforms, payment gateways, or blockchain tools is an advantage.

Responsibilities

• Build and maintain strong relationships with B2B clients.
• Develop and execute strategic account plans for client growth.
• Resolve client issues promptly ensuring high service standards.
• Collaborate with internal teams for seamless client onboarding.
• Track account performance using CRM tools and prepare reports.

Skills

Excellent communication and interpersonal skills

Strong analytical and problem-solving abilities

Proven track record of managing and growing client accounts

Highly organized with multiple priorities management

Self-motivated and adaptable to fast-paced environments

Strong understanding of B2B business models

Flexibility to travel

Russian Speaker

Tools

Monday

Salesforce

Zoho CRM

Job description

Position Overview

We are seeking a smart and capable Account Manager Russian Speaker to join our dynamic B2B team. The ideal candidate will bring a minimum of 2 years of experience in account management, customer success, or business development roles. Prior experience in the iGaming Software or Crypto industries will be highly advantageous. This is an exciting opportunity for a motivated professional to make a significant impact on our growing organization.

Key Responsibilities

• Client Relationship Management
  • Build nurture and maintain strong relationships with B2B clients.
  • Serve as the primary point of contact for client accounts ensuring satisfaction and longterm engagement.
  • Proactively identify client needs and offer tailored solutions to meet their objectives.
• Account Management
  • Develop and execute strategic account plans to drive client growth and retention.
  • Monitor client performance metrics and provide actionable insights to optimize their success.
  • Resolve client issues promptly and effectively ensuring a high standard of service delivery.
• Collaboration and Coordination
  • Collaborate with internal teams including product marketing and support to ensure seamless client onboarding and ongoing success.
  • Act as a liaison between clients and technical teams to address product or platform queries.
• Reporting and Analysis
  • Track account performance using CRM tools such as Monday Salesforce or Zoho CRM.
  • Prepare regular reports and presentations to update clients on progress and performance.
  • Stay informed about market trends and industry updates to provide valuable insights to clients.

Key Qualifications

• Experience
  • At least 2 years of experience in account management, customer success management (CSM), client relationship management (CRM) or business development management (BDM).
  • Previous exposure to the iGaming software or cryptocurrency industries is highly desirable.
• Technical Proficiency
  • Familiarity with CRM tools like Monday, Salesforce, Zoho CRM or similar platforms.
  • Knowledge of iGaming platforms, payment gateways, blockchain tools or other B2B products and services is a strong advantage.
• Skills
  • Excellent communication and interpersonal skills with a client-first mindset.
  • Strong analytical and problem-solving abilities.
  • Proven track record of managing and growing client accounts.
  • Highly organized with the ability to manage multiple priorities effectively.
  • Self-motivated, proactive and adaptable to a fast-paced environment.
  • Strong understanding of B2B business models and client dynamics.
  • Flexibility to travel.
  • Russian Speaker is a must.