Account Manager

We Are Social; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global creative agency is seeking a Bilingual Account Manager (English/Arabic) in Dubai. The role involves leading social media strategies, creating engaging content, and managing online communities. Candidates should possess excellent communication skills in both languages and a deep understanding of social media trends. This position offers a dynamic environment where creativity and collaboration thrive, ideal for someone passionate about community building and strategic execution.

Qualifications

• Bilingual (English/Arabic) for client communication and content presentation.
• Experience managing community engagement and mentoring junior team members is a plus.
• Strategic vision with hands-on execution experience.

Responsibilities

• Build social content strategies aligned with key brand moments.
• Write compelling social copy and oversee content creation.
• Maintain brand consistency across campaigns and channels.
• Present content ideas and strategies in both English and Arabic.
• Manage online communities, respond to queries and drive brand loyalty.
• Monitor social performance and implement improvements.

Skills

Fluency in English and Arabic

Understanding social media trends

Strong organizational skills

Exceptional communication skills

Analytical mindset

Job description

Job Description

We are looking for a Bilingual Account Manager (English/Arabic) to work at We Are Social (previously Socialize) in Dubai.

Who We Are

We are a global socially‑led creative agency with unrivaled social media expertise.

With over 1300 people in 19 offices around the world we deliver a global perspective to our clients in a time when social media is shaping culture.

We make ideas worth talking about. We understand social behaviours within online communities, cultures and subcultures spanning the social and gaming landscape.

The Opportunity

Are you a strategic bilingual thinker with a passion for social media and community‑building? We Are Social is looking for an Account Manager (English/Arabic) who can lead social media strategy, create engaging content and foster vibrant online communities across platforms.

In this role you’ll work with clients, especially in lifestyle FMCG and tech brands, to craft content that resonates across audiences, present insights confidently in English and Arabic, and mentor junior team members on best practices. If you thrive at the intersection of strategy, creativity and execution, this role is for you.

What You’ll Do

• Plan & Strategise: Build social content strategies and flat plans aligned with key brand and consumer moments using audience insights to guide campaigns.
• Create & Oversee: Write compelling social copy, oversee content creation and ensure visual grids are cohesive and on‑brand.
• Champion Brand Consistency: Maintain tone, look and feel across all campaigns and social channels.
• Client Collaboration: Present content ideas and strategies in both English and Arabic, secure approvals and refine campaigns based on feedback.
• Lead Community Engagement: Manage and grow online communities for client brands, responding to queries, sparking conversations and driving brand loyalty.
• Optimise for Impact: Monitor social performance, analyse metrics and implement improvements to maximise reach, engagement and conversions.

Requirements

• Fluency in English and Arabic (reading, writing and speaking) for client communication and content presentation.
• Deep understanding of social media platforms, trends, formats and real‑time publishing.
• Strong organisational skills to manage multiple clients, campaigns and teams simultaneously.
• Exceptional communication and presentation skills to convey strategy and insights clearly.
• Strategic vision combined with hands‑on execution experience.
• Analytical mindset with the ability to translate insights into actionable growth strategies.
• Experience in managing community engagement and mentoring junior team members is a plus.

Benefits & Our Culture

We pay a lot of attention to building our culture and we are looking for people that will add value to We Are Social. We’re interested in your passion projects and what makes you tick, and where you fit within our value framework: The Code—working better together, focus and going beyond the expected. You can explore more about what we bring to the table here.

At We Are Social, we’ll give you the opportunity to work within a fast‑paced evolving team. You’ll work across departments and with new and existing clients. You’ll be empowered to take on the responsibility to grow your role and build an enviable portfolio of experience. If you like working holistically in a creative‑led agency working closely with the creative, technology and media teams to create incredible thumb‑stopping work, then we might just be the place for you.

Inclusion at every level is crucial to creative innovation and success and we want to create a workplace where everyone feels a sense of belonging. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence. If you require any support, adjustments or accommodations for any reason whatsoever during the recruitment process, please let us know via

Required Experience

Manager