Account Manager

Alert International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading international firm in Dubai is looking for a professional to manage key client relationships. The role involves ensuring client satisfaction, supporting account growth, and collaborating with senior management to align expectations. The ideal candidate has a Bachelor’s degree and 3-5 years of relevant experience in account management, with exceptional communication skills and a client-focused mindset. Flexibility to travel within the GCC is also required.

Qualifications

• 3-5 years of experience in account management.
• Ability to manage multiple high-value accounts simultaneously.
• Flexibility to travel within the GCC.

Responsibilities

• Manage and nurture key client relationships.
• Ensure satisfaction and support account growth.
• Collaborate with senior management to align client expectations.

Skills

Exceptional communication skills

Interpersonal skills

Representation skills

Problem-solving abilities

Creative thinking

Attention to detail

Education

Bachelor’s degree in Business, Marketing, or related field

Professional certifications in account management

Job description

Description

In this role, you will be responsible for managing and nurturing key client relationships, ensuring satisfaction, and supporting account growth. You will act as the primary point of contact for high-value clients, working closely with senior management to provide tailored solutions and maintain exceptional service standards.

Role & Responsibilities:

• Build and maintain strong, trust-based relationships with key clients
• Ensure high levels of client satisfaction through proactive communication and problem-solving
• Collaborate with senior management to align client expectations with company capabilities
• Identify opportunities to grow existing accounts through value-added solutions
• Coordinate internally across teams to deliver seamless client service
• Monitor account performance and report on progress, challenges, and opportunities
• Travel as required within the GCC to support client needs and maintain relationships
• Act as a professional and reliable representative of the company at all times

Skills

Skills & Competencies:

• Exceptional communication, interpersonal, and representation skills
• Strong problem-solving and creative thinking abilities
• Ability to manage multiple high-value accounts simultaneously
• Client-focused mindset with attention to detail and service excellence
• Flexibility to travel within the GCC, especially Saudi Arabia
• Professional maturity and accountability in sensitive client interactions

Education & Qualifications:

• Bachelor’s degree in Business, Marketing, or related field
• Relevant professional certifications or experience in account management is an advantage
• Minimum 3-5 years of experience in relevant field