Account Manager

Informa Group Plc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading professional services firm is looking for a sales-focused individual to drive growth in the Middle East region. The role involves managing key accounts, winning new business, and optimising revenue. The company offers a flexible work environment with a strong emphasis on career development and inclusion.

Benefits

Remote work options

Private medical insurance

Wellbeing support

Career development opportunities

Qualifications

• Experience in regional sales/account management.
• Experience selling analyst services, especially in telecoms/IT, is highly regarded.
• Results-driven with excellent communication skills.

Responsibilities

• Focus on renewal upsell and winning new business.
• Maintain and develop relationships within your customer/prospect base.
• Expand the geographic and demographic reach of your products.

Skills

Sales skills

Communication skills

Account management

Job description

In this role, you will primarily focus on renewal upsell, winning new business, and developing allocated strategic accounts across the Middle East region.

Key Responsibilities

• Be seen by clients as the face of Omdia Intelligence & Advisory
• Serve as the principal commercial contact between Omdia and your assigned customer/prospect base
• Maintain and develop relationships within your customer/prospect base
• Optimize sales revenue and growth from your accounts to ensure high customer retention
• Develop new business and revenue from targeted accounts
• Promote the value of products and services, identifying additional opportunities
• Expand the geographic and demographic reach of your products within your accounts
• Ensure major customers have contract terms reflecting the preferred business model
• Contribute to your division's objectives and meet personal targets

Key Activities

• Deliver new business and revenue growth
• Win targeted new accounts
• Promote Omdia's product range including syndicated research and consulting
• Maintain active pipeline with clear close rates
• Accurately record activities in Salesforce
• Engage regularly with decision-makers
• Promote the value of solutions and understand customer challenges
• Initiate contract renewal discussions
• Increase account usage and influence
• Ensure timely training and onboarding
• Act as a Trusted Advisor and deepen industry knowledge
• Utilize sales tools effectively
• Record all sales activity properly
• Maintain account plans and report progress

Qualifications and Skills

• Embrace new sales skills to understand client goals
• Experience in regional sales/account management
• Experience selling analyst services, especially in telecoms/IT, is highly regarded
• Results-driven with excellent communication skills
• Enthusiastic, confident, and capable of challenging customers
• Ability to work independently and as part of a team

Additional Information

We offer a supportive, rewarding, and flexible work environment, with benefits including remote work options, generous leave, volunteer days, private medical insurance, recognition programs, wellbeing support, career development opportunities, and international collaboration.

We value energy and ambition, welcoming applicants who are eager to contribute and grow. We are committed to diversity and inclusion, being an Equal Opportunities Employer.

Remote Work:

No

Employment Type:

Fulltime