Account Director

MRM; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading marketing agency is seeking an experienced Account Director in Dubai. You will oversee key global accounts, drive digital initiatives, and build strong relationships with clients. The ideal candidate has over 7 years of experience in digital environments and a proven history of managing global accounts. This position offers an opportunity to lead a cross-functional team in a dynamic environment.

Qualifications

• 7+ years experience in a digital environment, preferably in agency or client settings.
• History of managing global client accounts.
• Experience with digital/web/consultancy agencies.

Responsibilities

• Lead key global accounts and digital business initiatives.
• Build strong client relationships and drive marketing objectives.
• Oversee delivery of digital campaigns and transformation initiatives.

Skills

Client relationship management

Digital transformation

Project management

Cross-functional team leadership

Understanding of marketing technology

Job description

Department: Client Services

Job Title: Account Director

Salary / Benefits: DOE

Experience: 7+ years working within digital environment (Agency or Client). Energy category experience would be advantageous.

Language: English (+ Arabic would be advantageous)

Reports to: Global Business Lead

Stakeholders: Lauren Ahearn (Global Business Lead), Julian Storeton-West (General Manager), Devika Valsaraj (Regional Director, People & Talent)

Travel: Dubai-based. Willingness to travel to KSA (1-4x per year), and/or be seconded partially in KSA a consideration.

The Agency

MRM is a leading marketing agency. Through a strong foundation in strategy, data science, technology and creativity, MRM helps transform businesses by helping brands grow meaningful relationships with people.

The agency was named a “Best Workplaces for Innovators” by Fast Company, B2B Agency of the Year from the Association of National Advertisers (ANA), a five-years-and-counting run as Gartner “Leader” in Global Marketing Agencies Magic Quadrant from 2017-2020

MRM is part of the Interpublic Group (NYSE: IPG) and a top agency in the McCann Worldgroup network, with 35-plus offices across North America, Latin America, Europe, the Middle East and Asia Pacific.

The Role

• Digital Business Lead for one of our key global (Energy) accounts.
• Oversee and drive delivery of agency scope for the client, including:
  • Digital Brand Campaigns - Global and Market Sponsorships (F1/Golf/Football) banner/social
  • Digital Transformation Initiatives - Marketing Technology, AI, Lead Generation, CRM
  • Data and Analytics
• Build and maintain strong client relationships with key stakeholders.
• Drive planning decisions to support marketing objectives for the client.
• Be a champion for our client brands and continually strive to find innovative solutions that builds the brand awareness and equity.
• Provide team/client expertise and leadership. Help team set individual goals which build towards the wider project goals
• Lead and develop annual Account Plans and create clear accountability measures that ensure success.
• Effectively motivate, lead and train a cross-functional team (strategy/creative/production) across regional locations, to support growth and delivery for the client.
• Align and collaborate with all agency partners (both in and out of network).
• Liaise with all internal and external stakeholders working closely to ensure teams are briefed and the project is delivered on time and on budget.

The Proof

• Previous Account Director experience for one (or more) global clients.
• A history of working in digital/web/consultancy agencies and environments.
• Delivery of multiple digital projects and campaigns, including DT (Digital Transformation) ie. Data/AI/MarTech/CRM.
• Thorough understanding of agency project process, across briefing through delivery ensuring jobs are managed well financially and are efficiently using resources to meet client needs.
• Track record of nurturing and growing a key agency account.

The Person

• Confident and clear – able to deliver thinking to clients as well as team.
• Ability to handle client expectations for tight deadlines, with an exceptional eye for detail.
• Ability to flawlessly manage multiple projects with effective ease.
• Strong interpersonal skills and be a team player working across a range of clients and teams (creative, tech, analytics).
• A passion for communication and a keen learner, eager to grow.
• Focused on staying up to date with digital trends delivering insights back into the team and for clients.
• Accountable for his/her actions with a desire to grow with the organization.