Senior Officer Training and Business Development

American University of Ras Al Khaimah; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A prestigious university in the UAE seeks a Senior Officer for Training and Business Development to drive revenue growth and expand market presence across the GCC. The role requires full professional proficiency in both Arabic and English, a strong background in business development, and at least 5 years of experience in the training or education sectors. Responsibilities include acquiring new clients, managing proposals, and providing strategic insights. The ideal candidate will possess exceptional communication skills and commercial awareness.

Qualifications

• 5+ years of experience in business development within training or consultancy sectors.
• Proven experience with government procurement processes in UAE.
• Successful track record of developing and closing service contracts.

Responsibilities

• Drive revenue growth through new client acquisition.
• Lead the business development lifecycle from market penetration to account growth.
• Monitor market trends to identify new business opportunities.

Skills

Business Development

Client Relationship Management

Market Intelligence

Proposal Development

Communication Skills

Arabic Proficiency

English Proficiency

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Master’s degree

Job description

Senior Officer – Training and Business Development

LEAD Training and Development Center

American University of Ras Al Khaimah

General Information About Institution

The American University of Ras Al Khaimah (AURAK) is an independent co-education institution of Higher Education that provides an integrated American-style undergraduate and graduate education. All programs are accredited by the Ministry of Education of the UAE; additionally, it is accredited by the U.S. regional accreditation association, the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The American model of higher education ensures not only skills in specific academic fields, but also a general education curriculum that exposes students to new ideas and ways of thinking critically about local and global issues. AURAK is a young and rapidly growing university. AURAK is located in Ras Al Khaimah, one of the Northern Emirates and a rapidly growing region. The beauty of Ras Al Khaimah is reflected in its traditions and diverse landscapes — its white sandy beaches, the majestic Hajjar Mountains, the expansive desert and its sands dunes, and the many historical sites.

AURAK values diversity, inclusiveness and cultural authenticity where all individuals are treated based on their merits and abilities. AURAK is proud to be an equal opportunities employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.

About The Role

We are seeking a results-driven, commercially focused Bilingual Training and Business Development Senior Officer to drive revenue growth and expand the market presence of the LEAD Training and Development Center across the UAE and GCC. The successful candidate will be accountable for generating revenue, securing new clients, and converting business opportunities into signed contracts within government, semi-government, corporate, and education sectors.

In this senior business development role, you will lead the full business development lifecycle—from market penetration, client acquisition, and procurement registration to proposal development, contract closure, and long-term account growth. You will work closely with internal training and operations teams to support the development of client‑aligned training solutions, while providing market intelligence, strategic insights, and performance reporting to senior leadership.

Key Responsibilities

• Revenue Generation & Client Relationship Management

  Drive revenue growth by acquiring new clients and achieving assigned revenue targets across government, semi‑government, corporate, and education sectors. Lead consultative engagements to identify client needs and convert opportunities into revenue‑generating training and consulting solutions, while building and managing long‑term client relationships to ensure repeat business, renewals, and account expansion. Maintain an active sales pipeline and accurate client records to support forecasting and performance tracking.

• Market Access, Proposals & Contract Closure

  Own and manage LEAD’s registration and compliance across government, semi‑government, and corporate procurement platforms, ensuring continuous market access. Lead the development and presentation of competitive technical and financial proposals, coordinating internal inputs and supporting negotiations through to contract award, approval, and formal closure.

• Market Intelligence & Strategic Business Development

  Continuously monitor market trends, competitor offerings, and emerging training demands to identify new business opportunities and priority sectors. Provide market intelligence, strategic insights, and recommendations to the Director of LEAD, supporting informed decision‑making, growth initiatives, and diversification strategies.

• Program & Solution Development Enablement

  Collaborate with internal training teams to support the development of customized, client‑aligned training solutions that meet identified needs and expectations. Contribute to program frameworks and proposal content in line with international best practices, ensuring solutions are commercially viable and competitive.

• Brand Representation, Reporting & Governance

  Represent LEAD at selected industry events, exhibitions, and business forums to generate qualified leads and business opportunities aligned with growth objectives. Track key business development KPIs, maintain CRM records, and prepare regular performance, pipeline, and forecast reports to ensure transparency, accountability, and governance.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, Education Management, or a related field. A Master’s degree is a plus.
• Minimum of 5 years of proven experience in business development or key account management, specifically within the training, education, consultancy, or B2B services sector in the UAE.
• Demonstrated track record of successfully registering an entity in government/semi‑government portals and navigating their procurement processes.
• Proven experience in designing winning proposals and closing mid‑to‑large‑scale service contracts.
• Established network of contacts within UAE/GCC government, corporate, and/or educational sectors is a significant advantage.

Language Proficiency Required

• Essential: Full professional proficiency in both Arabic and English (written and spoken).
• Must possess the ability to draft complex proposals, contracts, and executive presentations in both languages with high accuracy, clarity, and cultural nuance.

Competency

• Strategic Business Acumen: Understands market drivers and can develop strategies to capture new business.
• Exceptional Communication & Presentation Skills: Articulate, persuasive, and confident in engaging with senior stakeholders.
• Relationship Builder: Naturally connects with people, builds trust, and maintains robust professional networks.
• Commercial Awareness: Strong financial and commercial skills to build profitable proposals.
• Proactive & Self‑Motivated: A hunter mentality with the initiative to identify and pursue opportunities independently.
• Collaborative Team Player: Works effectively with internal teams (training, marketing, finance) to deliver client solutions.

Reporting line

• This position reports directly to the Director of the LEAD Center.