Business Overview : A forward-thinking automotive group offering a digital-first experience in car sales, service, and aftersales.
Their model integrates immersive online platforms and modern technology to reinvent the car-buying journey.Minimum Qualification : Bachelors degree in Computer Science, Data Science, IS, Business Technology, or related fieldRetail expertise essentialExperience in digital transformation with CRM, websites, and AI toolsExperience : 5+ years of senior-level tech leadershipProven IT strategy and execution across multiple brandsKey Skills : Strategic planning, innovation, and systems implementationTeam leadership and vendor managementCRM and AI integration (e.g., chatbots, predictive analytics)Digital platform and website ownershipRetail tech experience with customer data insightsBudget and operational controlROI-driven mindset and excellent communicationReporting To : Chief Operations Officer (COO)Role Description : The CTO leads digital innovation across the group, focusing on AI integration, CRM optimization, and enhancing the car buying and aftersales journey through advanced tech solutions.Key Responsibilities : Technology Strategy & Innovation : Define the tech vision and manage related budgetsIdentify and adopt emerging technologiesTechnical Architecture & Infrastructure : Design scalable and secure systemsOversee CRM and website platformsOptimize user experience and lead capture toolsCRM & Data Integration : Automate CRM workflowsBuild a real-time data ecosystem across departmentsEnsure cybersecurity and complianceAI-Driven Sales, Aftersales & CX : Implement AI tools for customer service, lead gen, and inventoryUse predictive analytics for forecasting and pricingTeam Leadership & Vendor Management : Work across departments to align tech with business needsManage suppliers and external platformsTraining & Adoption : Enable staff to utilize tech effectivelyFoster platform adoption and digital culture
Group Technology Officer Automotive Industry Sandton • Johannesburg, Gauteng
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