Demand-Jobs in United States

Job Purpose

Direct the management, implementation, and monitoring of a service-focused Supply Chain operation to achieve the strategic goals of the Supply Chain division.

KEY DUTIES

• Co-design and develop the Operations strategy for Supply Chain.
• Manage Service Centre inventory control and safekeeping practices for the division.
• Ensure compliance with relevant safety policies and procedures.
• Manage the Service Centre budgets for the division.
• Drive Service Centre performance optimization and reporting (KPIs).
• Measure and evaluate the impact of Supply Chain Operations across the Group.
• Enable Customer Centricity.
• Manage human resources within the team.

Competency Requirements for the Position

• Inbound management
• Network modelling and optimisation
• Logistics provider contract execution
• Logistics provider performance and relationship management
• Records maintenance
• Fleet utilisation optimisation
• Fleet maintenance and repair
• Fleet cost control
• Distribution safety and Responsible Care
• Returns management
• Customer Service Complaints Management
• In-depth knowledge of company policies, practices, processes, and systems
• Understanding of the company's operating model
• Ethical responsibilities
• Logistics planning
• Budget planning and forecasting
• Warehouse management
• Logistics inventory management
• Logistics cost and demand analysis
• Business acumen
• Building capacity
• Resource management
• Team human resources management
• Judgement and decision-making
• Warehousing and Transport Applications
• Customer Orientation
• Personal resilience
• Engaging diversity
• Self-insight
• Risk management
• Integrity and values
• Emotional maturity
• Leading change

Duties

• Contribute to the Supply Chain Strategy.
• Implement the Supply Chain Location strategy.
• Stay updated on local and international Supply Chain developments.
• Develop and implement Supply Chain Operations strategy, policies, and procedures.
• Execute the Supply Chain operating plan for short, medium, and long-term goals.
• Analyze Service Centre inventory reports, identify deviations, investigate causes, and implement corrective actions.
• Ensure stock accuracy controls and safekeeping practices are in place.
• Implement inventory control measures.
• Provide feedback on inventory to the Operations Executive.
• Drive continuous performance improvements.
• Manage Service Centre budgets within financial constraints and approve operational expenditures.
• Investigate budget deviations and take corrective actions.
• Implement financial controls and prepare relevant reports.
• Protect company assets.
• Ensure compliance with Employment Equity and Skills Development legislation.
• Oversee onboarding and induction for new staff.
• Analyze labor requirements and address staffing needs.
• Enhance staff retention, monitor satisfaction, and reduce turnover.
• Conduct regular one-on-one meetings, coaching, and mentoring.
• Create succession plans and manage team development.
• Anticipate and manage change effectively.
• Ensure customer-focused team behavior and provide support as needed.
• Maintain good relationships with shop stewards and unions, complying with labour policies.