Branch Manager, Operations, Solutions

DSV; Randburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global leader in transport and logistics is seeking a proactive individual to oversee outsourced services in Randburg. The ideal candidate will manage staff performance and ensure adherence to safety standards while cultivating a high-performance culture. Required qualifications include Matric and diplomas in Warehouse Logistics or Supply Chain Management. Strong communication and people management skills are essential. Join a team with close to 160,000 colleagues and make an impactful difference in logistics.

Benefits

Dynamic work environment

Opportunities for growth

Inclusivity and team collaboration

Qualifications

• Minimum 2 years of people management experience with clear leadership abilities.
• Strong stock control and process adherence skills.
• Proven experience in warehousing and logistics management.

Responsibilities

• Manage outsourced services to ensure efficiency and contract adherence.
• Conduct staff performance reviews and set performance goals.
• Ensure compliance with safety and quality standards.

Skills

Warehouse Management Systems

Team leadership

Communication skills

Problem-solving skills

Safety & Global Manufacturing Standards

Financial acumen

Logistics planning

Education

Matric

Warehouse and Logistics Diploma

Project Management Diploma

Supply Chain Management Diploma

Tools

Excel Advanced

Cargo Write

Red Prairy

Power BI

Job description

Time Type: Full Time

Tertiary Qualifications:

• Matric.
• Warehouse and Logistics Diploma or Project Management Diploma or Supply Chain Management Diploma or enrolled in any of them

Additional Computer Skills:

• Cargo Write, Red Prairy (Key User)
• Any online ordering application
• Excel Data Management Certificate
• Excel Advanced
• Data Cleaning and Analysis
• Dashboard Reporting (Excel or Power BI)
• Project management Experience
• Environmental Management Certificate / diploma / degree

Job-Related Requirements:

• QMS, SHE and Continuous Improvement Processes and Risk Management skills and experience;
• Extensive stock control, process adherence and warehousing skills & experience;
• People management skills including leadership, performance management, people motivation and people development (minimum 2 years experience)
• Communication & conflict management skills to successfully deal with all levels, age groups and cultures of people – both internal and external.
• Commercial & financial: Financial acumen and experience in adherence to budget, contract management and service level agreements more than 2 years
• Safety & Global Manufacturing Standard
• Problem solving skills identify potential problems and put the necessary in place to resolve the problem. Important to be pro-active not re-active
• Proven Experience in Warehouse Management Systems
• Geographic Knowledge of Freestate, Northwest and Gauteng Province
• Distribution / Courier Knowledge
• Ability to work extended hours when required
• Own vehicle and driver’s license
• Be prepared to travel and moved around between Provinces
• Advanced planning abilities
• High work rate and attention to detail
• Well-developed communication skills
• Must demonstrate initiative
• Must be conscientious about meeting deadlines.
• Must be able to meet customer expectations and ensure compliance with Policies; Regulations; Work Instructions and Work Demand

Added Advantages for This Role:

• Good Team player
• Good communication skills (written and verbal)
• Must be able to lead a team
• Must be able to work in a diverse environment
• Must have good time management skills
• High level of emotional intelligence;
• Excellent knowledge of Packaging Methodologies
• Be able to lead teams remotely

Main Purpose of the Role:

To effectively measure and manage the outsourced services to ensure efficiency and contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development, quality management and continual improvement initiatives.

• Environment and Facility compliance / risk mitigation.
• Manage Staff (Direct reports) in line with BCEA and LRA
• Setting Staff Performance Goals
• Executing Staff performance review’s
• Client and business report are communicated on time
• Identify & report discrepancies / irregular standards on daily basis and root cause analysis completed per deviation
• Daily monitoring of departmental performance by achieving all daily KPIs
• Creation and maintenance of repeatable & reliable processes activities according to quality policy
• Ensuring collaborative staff engagement at all levels
• Organizing, Planning and executing of daily work deliverables according to set agreements with clear communication
• Ensuring all OH&SA regulations are complied with within area of responsibility
• Improve productivity & efficiency on monthly basis
• Current & Future State planning of Staff development and succession planning for direct reports
• Management of QMS according to company policies and procedures

Duties & Responsibilities:

• Staff Meeting / Time and Attendance / Toolbox Talks / Training
• Daily SOH check
• KPI Measuring
• Pick / Pack and Outbound checks to balance
• Hiring of vehicles and armed escorts from Distribution plan
• Distribution of vehicles on weekly basis
• Daily reporting and communication with client on progress (Pick, pack, dispatch, delivery and collection)
• Packaging material management / ordering

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

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