World-Class Customer Experience Specialist - Auto Collision

Caliber Collision; Boca Raton (FL); In loco; USD 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision insurance

Weekly pay with overtime

Paid vacation & holidays

Career growth opportunities

Hands-on experience in a production/ob

Descrizione del lavoro

Caliber Collision in Boca Raton, FL is seeking a Customer Service Consultant for an immediate, full-time opening. You will greet customers, determine their needs, provide guidance, and support estimators with vehicle drop-offs, mapping/marking and photography, while coordinating transportation and paperwork.

You will deliver exceptional, world-class service to customers and vendors in a fast-paced production shop, with opportunities for career growth and advancement.

Competenze

• 2+ years of customer facing experience.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Ability to work in a fast-paced environment and handle multiple tasks.

Mansioni

• Greet customers in person or on the phone and determine their needs.
• Provide guidance and assistance to customers as required.
• Assist Collision Estimators with drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork.
• Perform active customer deliveries and communicate with customers, teammates and vendors to ensure smooth repairs.

Conoscenze

Customer facing experience

Sales experience

Descrizione del lavoro

Caliber Collision in Boca Raton, FL is seeking a Customer Service Consultant for an immediate, full-time opening. You will greet customers, determine their needs, provide guidance, and support estimators with vehicle drop-offs, mapping/marking and photography, while coordinating transportation and paperwork.

You will deliver exceptional, world-class service to customers and vendors in a fast-paced production shop, with opportunities for career growth and advancement.