Customer Service & Collision Center Specialist

calibercollision; Wellington (FL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Overtime pay

Paid vacation and holidays

Career growth opportunities

Job summary

Caliber Collision in Wellington, FL seeks a Customer Service Consultant to greet customers, determine needs, and provide guidance. The role supports Collision Estimators with drop-offs, vehicle mapping/marking and photography, and coordinating transportation.

You will prepare paperwork and handle deliveries while maintaining strong communication with customers, teammates, and vendors. The position offers day-one benefits eligibility and opportunities for advancement within a busy production shop

Qualifications

• 2+ years of customer facing experience; sales experience a plus

Responsibilities

• Greet customers in person or on the phone and determine needs.
• Provide guidance and assistance, responding to inquiries promptly.
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles.
• Arrange customer transportation and prepare paperwork.
• Perform active customer deliveries and communicate with customers, teammates and vendors to ensure efficient repairs.

Skills

Customer service

Communication

Multitasking

Job description

Caliber Collision in Wellington, FL seeks a Customer Service Consultant to greet customers, determine needs, and provide guidance. The role supports Collision Estimators with drop-offs, vehicle mapping/marking and photography, and coordinating transportation.

You will prepare paperwork and handle deliveries while maintaining strong communication with customers, teammates, and vendors. The position offers day-one benefits eligibility and opportunities for advancement within a busy production shop