Wireless Experience & Tech Solutions Pro

T-MOBILE USA, Inc.; City of Albany (NY); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) and employee stock grants

Paid parental and family leave

Tuition assistance and college coaching

Flexible spending account

Job summary

T-MOBILE USA, Inc. in Albany, NY is looking for Mobile Associates to support retail operations and enhance customer experiences. The role involves engaging with customers, demonstrating technology solutions, and fulfilling their service needs in an energetic environment. You’ll develop crucial skills in customer interaction and problem-solving.

The position offers competitive hourly pay starting at $18, with additional training pay and incentives. T-Mobile promotes growth within the company and provides comprehensive benefits including medical, dental, vision insurance, stock grants, and generous paid time off.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be at least 18 years of age and legally authorized to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Utilize digital tools for demonstrating product features.
• Complete training on retail processes and wireless technology.

Skills

Communication

Customer Service

Sales

Multitasking

Teamwork Orientation

Change Agility

Customer Problem Solving

Engaging People

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. in Albany, NY is looking for Mobile Associates to support retail operations and enhance customer experiences. The role involves engaging with customers, demonstrating technology solutions, and fulfilling their service needs in an energetic environment. You’ll develop crucial skills in customer interaction and problem-solving.

The position offers competitive hourly pay starting at $18, with additional training pay and incentives. T-Mobile promotes growth within the company and provides comprehensive benefits including medical, dental, vision insurance, stock grants, and generous paid time off.