Mobile Tech & Service Advocate

T-MOBILE USA, Inc.; New York (NY); On-site; USD 24,435 - 34,801; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Tuition assistance

Employee stock grants

Job summary

T-MOBILE USA, Inc. is hiring for a Mobile Associate in New York, NY. This role focuses on providing excellent customer service in a fast-paced retail environment. Responsibilities include engaging customers, delivering personalized technology solutions, and utilizing digital tools effectively. Candidates must possess a high school diploma and enthusiasm for a sales-driven environment. The position offers an hourly pay of $21.50 and extensive benefits including medical insurance, 401(k), tuition assistance, and stock grants.

Qualifications

• Required to communicate effectively with customers and understand their technology needs.
• At least 6 months of customer service and/or sales experience in retail is preferred.

Responsibilities

• Engage customers and provide hands-on demonstrations of technology.
• Utilize digital tools to show network coverage and service benefits.
• Complete required company training to enhance product knowledge.

Skills

Customer advocacy

Sales proficiency

Understanding customer needs

Ability to use digital tools

Competitive drive

Education

High School Diploma or GED

Job description

T-MOBILE USA, Inc. is hiring for a Mobile Associate in New York, NY. This role focuses on providing excellent customer service in a fast-paced retail environment. Responsibilities include engaging customers, delivering personalized technology solutions, and utilizing digital tools effectively. Candidates must possess a high school diploma and enthusiasm for a sales-driven environment. The position offers an hourly pay of $21.50 and extensive benefits including medical insurance, 401(k), tuition assistance, and stock grants.