Wireless Retail Associate — Path to Mobile Expert

T-MOBILE USA, Inc.; Village of Patchogue (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to join our Retail Team of Experts in Patchogue, NY. You will welcome customers, demonstrate latest devices and services, and tailor solutions to individual needs while delivering a world-class shopping experience.

Training is provided. You will collaborate with store colleagues to resolve issues, learn new skills, and advance toward the Mobile Expert role. This entry‑level position emphasizes growth and customer focus.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience, Retail environment preferred.
• Willingness to learn and adapt in a fast-paced retail environment.
• Excellent communication and teamwork skills.

Responsibilities

• Assist customers in-store with product selection and demonstrations, delivering a world-class experience.
• Demonstrate devices and services, and assist customers in finding personalized solutions.
• Collaborate with store team to resolve issues and drive sales while upholding brand standards.

Skills

Customer service

Sales experience

Communication

Team player

Education

High School Diploma/GED

Tools

POS systems

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to join our Retail Team of Experts in Patchogue, NY. You will welcome customers, demonstrate latest devices and services, and tailor solutions to individual needs while delivering a world-class shopping experience.

Training is provided. You will collaborate with store colleagues to resolve issues, learn new skills, and advance toward the Mobile Expert role. This entry‑level position emphasizes growth and customer focus.