Wine & Spirits Service & Sales Associate

Total-Wine-; Richmond (VA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Pet insurance

Job summary

Total Wine & More in Richmond, VA is seeking Service Team Members to deliver outstanding customer service and drive sales. You will greet customers, advise on products, and support in-store pickup and curbside services while handling stock and displays.

Role includes merchandising, safety compliance, and cross-functional duties as needed. Part-time or full-time options are available, with a focus on flexible scheduling and contributing to the Total Rewards program.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience; 1+ years in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Greet customers and engage to build relationships while driving sales.
• Provide product knowledge and advise on beverages and services.
• Assist with stocking, displays, and merchandising; manage curbside and in-store pickup.
• Load and deliver orders safely if required; maintain store safety and cleanliness.
• Support promotions, loyalty programs, and compliance with alcohol sale laws.

Skills

Customer service

Sales

Merchandising

Inventory management

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Richmond, VA is seeking Service Team Members to deliver outstanding customer service and drive sales. You will greet customers, advise on products, and support in-store pickup and curbside services while handling stock and displays.

Role includes merchandising, safety compliance, and cross-functional duties as needed. Part-time or full-time options are available, with a focus on flexible scheduling and contributing to the Total Rewards program.