Wine & Spirits Retail Associate

Total Wine & More; Richmond (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Disability & life insurance

Tuition assistance

Career development & product training

Discounts

Job summary

Total Wine & More in Richmond, VA is hiring Service Team Members to deliver outstanding customer service and drive sales. You will greet customers, advise on products, stock shelves, process orders, and assist with curbside pickup and deliveries as needed.

Flexible scheduling including evenings and weekends is required; prior retail or POS experience is a plus. Join a team that values training, safety, and a positive shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight and stocking merchandise.
• Deliver exceptional service by greeting customers and informing about products.
• Build product knowledge through training on wine, spirits, and beer.
• Maintain knowledge of promotions, ads, and loyalty programs.
• Ensure safety and compliance with laws for alcohol sales.
• Load and deliver orders safely when required; assist with curbside pickup.

Skills

Customer service

Retail sales

Team communication

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Richmond, VA is hiring Service Team Members to deliver outstanding customer service and drive sales. You will greet customers, advise on products, stock shelves, process orders, and assist with curbside pickup and deliveries as needed.

Flexible scheduling including evenings and weekends is required; prior retail or POS experience is a plus. Join a team that values training, safety, and a positive shopping experience.