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Fuze Health is seeking a VP of Call & Clinical Operations to lead the Clinical Call and Operations vertical, scale the infrastructure for rapid growth, and balance cost, quality, and SLAs. The role oversees a remote/hybrid workforce of 450+ agents and licensed professionals, driving regulatory compliance and continuous improvement across multiple brands.
The candidate will partner with senior leaders to align launch timelines, manage staffing and capacity, and ensure high-quality patient
Fuze Health is seeking a VP of Call & Clinical Operations to lead the Clinical Call and Operations vertical, scale the infrastructure for rapid growth, and balance cost, quality, and SLAs. The role oversees a remote/hybrid workforce of 450+ agents and licensed professionals, driving regulatory compliance and continuous improvement across multiple brands.
The candidate will partner with senior leaders to align launch timelines, manage staffing and capacity, and ensure high-quality patient