Vision Clinic Patient Care Coordinator & Scheduling

EssilorLuxottica; Clinton (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

EssilorLuxottica yhteistyössä TeamVision seeks an Administrative Assistant to support daily office operations for our optometry practice. You will greet patients, answer calls, schedule appointments, and help coordinate a seamless patient experience within a busy eye care environment.

The role emphasizes strong customer service, clear communication, and HIPAA compliance, with occasional weekends/evenings as needed.

Qualifications

• High School graduate or equivalent required.
• At least 1 year of strong customer service experience.
• Excellent communication and listening skills; problem solving ability.

Responsibilities

• Greet patients promptly and courteously.
• Answer phones in a friendly, professional manner.
• Schedule and coordinate appointments to optimize provider time.
• Notify providers of arrivals and update service delivery vs. schedule.
• Send reminder calls for appointments and order pickups.
• Record and update financial information; handle charges and third-party claims.
• Maintain office supplies and equipment; coordinate with Practice Manager.
• Protect patient privacy and HIPAA compliance.
• Determine medical and vision insurance eligibility.
• Uphold office policies, safety, and cleanliness; support team needs.
• Work weekends and evenings as required; adhere to attendance rules.

Skills

Customer service

Communication

Problem solving

Education

High School diploma or equivalent

Tools

POS systems

Patient record systems

Job description

EssilorLuxottica yhteistyössä TeamVision seeks an Administrative Assistant to support daily office operations for our optometry practice. You will greet patients, answer calls, schedule appointments, and help coordinate a seamless patient experience within a busy eye care environment.

The role emphasizes strong customer service, clear communication, and HIPAA compliance, with occasional weekends/evenings as needed.