Vision Care Concierge | Patient Scheduling & Experience

Luxottica Group; Denver (NC); Sur place; USD 36 000 - 54 000; Plein temps

Résumé du poste

Luxottica Group's Advanced Family Eye Care is hiring a Full-Time front desk/administrative associate to coordinate daily patient flow and office operations. You will greet patients, schedule appointments, manage phones, and handle billing while ensuring HIPAA privacy and high-quality service.

As part of TeamVision within EssilorLuxottica, you’ll contribute to a patient-centered culture, support practice managers, and work occasional weekends/evenings to meet business needs.

Qualifications

• High school graduate or equivalent.
• Minimum 2 years of healthcare office experience.
• Strong customer service and communication skills.
• Ability to solve problems and stay organized.

Responsabilités

• Greet patients promptly and schedule appointments.
• Answer phones courteously and manage reminders.
• Maintain patient confidentiality and HIPAA compliance.
• Support daily administrative tasks and billing.
• Keep office systems and supplies updated.
• Work weekends/evenings as needed.

Connaissances

Customer service

Strong communicator

Problem solving

Organization skills

Healthcare office experience

Formation

High School diploma or equivalent

Outils

POS systems

Patient record systems

Description du poste

Luxottica Group's Advanced Family Eye Care is hiring a Full-Time front desk/administrative associate to coordinate daily patient flow and office operations. You will greet patients, schedule appointments, manage phones, and handle billing while ensuring HIPAA privacy and high-quality service.

As part of TeamVision within EssilorLuxottica, you’ll contribute to a patient-centered culture, support practice managers, and work occasional weekends/evenings to meet business needs.