Vision Care Scheduling Specialist

EssilorLuxottica; Denver (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings

Paid time off

Employee discounts

Bonus/commission plan

Job summary

EssilorLuxottica’s Advanced Family Eye Care practice seeks an organized front desk/administrative associate to coordinate daily operations, greet patients, answer calls, schedule appointments, and manage patient records with confidentiality. You will support billing processes and ensure smooth office functioning in a fast-paced optical setting.

The role requires 2+ years in healthcare administration, strong communication, and the ability to work weekends/evenings as needed.

Qualifications

• High School graduate or equivalent.
• 2+ years of office experience in a healthcare setting.
• Strong customer service skills (internal and external).
• Strong communicator and listener.
• Problem solving ability.

Responsibilities

• Greets patients and manages phone calls in a courteous manner.
• Schedules appointments to optimize provider time and patient flow.
• Maintains patient records and confidential information per HIPAA.
• Records and updates financial information and processes charges.
• Supports daily operations and adheres to policies.

Skills

Customer service

Communication

Problem solving

Healthcare office

Tools

Point-of-sale systems

Patient records software

Office software

Job description

EssilorLuxottica’s Advanced Family Eye Care practice seeks an organized front desk/administrative associate to coordinate daily operations, greet patients, answer calls, schedule appointments, and manage patient records with confidentiality. You will support billing processes and ensure smooth office functioning in a fast-paced optical setting.

The role requires 2+ years in healthcare administration, strong communication, and the ability to work weekends/evenings as needed.