Patient Care & Scheduling Coordinator - Vision Practice

Comunidade Metodista; Crystal River (FL); Presencial; USD 32 000 - 46 000; Tempo integral

Resumo da oferta

EssilorLuxottica Group in Crystal River, FL is seeking a Patient Care Coordinator to support the daily operations of the optometry practice. You will greet patients, manage scheduling, handle billing steps, and coordinate care between doctors and staff.

The ideal candidate has 2+ years of healthcare office experience, excellent communication, and a strong customer service mindset. This full-time role requires flexibility to work evenings or weekends as needed.

Qualificações

• High School graduate or equivalent.
• 2+ years of office experience in a healthcare setting.
• Strong customer service skills (internal and external).
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.

Responsabilidades

• Greets patients without delay.
• Promptly answers the telephone in a friendly and courteous manner.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
• Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
• Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
• Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.

Conhecimentos

Customer service

Communication

Organization

Problem solving

Formação académica

High school diploma or equivalent

Ferramentas

Point-of-sale

Patient record systems

Office software

Descrição da oferta de emprego

EssilorLuxottica Group in Crystal River, FL is seeking a Patient Care Coordinator to support the daily operations of the optometry practice. You will greet patients, manage scheduling, handle billing steps, and coordinate care between doctors and staff.

The ideal candidate has 2+ years of healthcare office experience, excellent communication, and a strong customer service mindset. This full-time role requires flexibility to work evenings or weekends as needed.