Patient Experience & Scheduling Coordinator

EssilorLuxottica; Simpsonville (SC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Job summary

Triangle Visions Optometry, part of TeamVision under EssilorLuxottica, is seeking a dedicated administrative coordinator to support daily operations. The role focuses on coordinating patient flow, front-desk duties, and ensuring a superior patient experience within a busy optometry practice.

The ideal candidate will have at least one year of customer service experience, strong communication skills, a familiarity with medical record systems, and a proactive approach to problem solving.

Qualifications

• High School diploma or equivalent required.
• Minimum of one year strong customer service experience.
• Strong communication skills and active listening.
• Problem solving ability.

Responsibilities

• Greet patients and manage front-desk interactions.
• Answer phone calls promptly and courteously.
• Schedule appointments and coordinate with doctors to optimize time and resources.
• Maintain patient confidentiality in accordance with HIPAA.
• Assist with daily office operations and inventory management.

Education

High School graduate or equivalent

Tools

POS systems

Patient record systems

Office software

Job description

Triangle Visions Optometry, part of TeamVision under EssilorLuxottica, is seeking a dedicated administrative coordinator to support daily operations. The role focuses on coordinating patient flow, front-desk duties, and ensuring a superior patient experience within a busy optometry practice.

The ideal candidate will have at least one year of customer service experience, strong communication skills, a familiarity with medical record systems, and a proactive approach to problem solving.