Patient Care Coordinator — Vision Center Team

EssilorLuxottica; Florence (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

EssilorLuxottica's Florence Eye Center seeks a Patient Care Coordinator to manage daily office administration for doctors, visitors, and patients. The role focuses on delivering exceptional patient experiences by efficiently coordinating scheduling, insurance eligibility, and front-desk operations within the local practice.

The position requires 2+ years in healthcare office work, strong customer service, and effective communication.

Qualifications

• 2+ years of office experience in a healthcare setting.
• Strong customer service skills (internal and external).
• Strong communicator and listener; good problem-solving ability.

Responsibilities

• Greet patients promptly on arrival.
• Answer phones in a friendly and courteous manner.
• Schedule appointments to optimize patient and provider time.
• Notify physicians of patient arrivals and delays; manage reminders for appointments.
• Handle financial information, collect charges, and assist with insurance claims.
• Maintain office inventory and order supplies with the Practice Manager.
• Protect patient confidentiality per HIPAA.

Skills

Customer service

Communication

Problem solving

Tools

POS systems

Patient records

Job description

EssilorLuxottica's Florence Eye Center seeks a Patient Care Coordinator to manage daily office administration for doctors, visitors, and patients. The role focuses on delivering exceptional patient experiences by efficiently coordinating scheduling, insurance eligibility, and front-desk operations within the local practice.

The position requires 2+ years in healthcare office work, strong customer service, and effective communication.