Vision Clinic Patient Experience Coordinator

EssilorLuxottica; Demopolis (AL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

EssilorLuxottica's TeamVision practice in Demopolis, AL seeks an administrative coordinator to streamline daily operations, greet patients, and connect front desk activity with clinical care. You will support doctors, visitors, and patients to deliver an unsurpassed patient experience and help position the practice as the premier destination for vision services.

Responsibilities include scheduling, verifying insurance, handling finances, HIPAA compliance, and maintaining office systems.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills (internal and external).
• Strong communicator and listener.

Responsibilities

• Greets patients without delay.
• Prompts phone and in-person inquiries with courtesy.
• Schedules appointments to optimize provider time and patient flow.
• Notifies providers of arrival and any delays to maintain schedule.
• Records and updates financial information and handles patient charges.

Skills

Customer service

Clear communication

Problem solving

Education

High School diploma or equivalent

Tools

Point-of-sale systems

Patient record systems

Job description

EssilorLuxottica's TeamVision practice in Demopolis, AL seeks an administrative coordinator to streamline daily operations, greet patients, and connect front desk activity with clinical care. You will support doctors, visitors, and patients to deliver an unsurpassed patient experience and help position the practice as the premier destination for vision services.

Responsibilities include scheduling, verifying insurance, handling finances, HIPAA compliance, and maintaining office systems.