Vision Care Experience Coordinator

EssilorLuxottica; New York (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

EssilorLuxottica at Metro Optics Westchester Sq is seeking a full-time front-d desk coordinator to support doctors, staff, and patients. You will manage daily administrative tasks, greeting patients, answering phones, scheduling, and coordinating reminders to ensure a smooth patient experience.

The role requires 2+ years in a healthcare setting, strong communication, and solid organizational skills. You will handle billing, insurance eligibility checks, and maintain orderly office operations in

Qualifications

• High School graduate or equivalent is required.
• 2+ years of office experience in a healthcare setting.
• Strong customer service skills (internal and external).
• Strong communicator and listener; good problem solving ability.
• Excellent organization skills.

Responsibilities

• Greet patients promptly and manage front-desk flow.
• Answer calls in a friendly, courteous manner.
• Schedule appointments and manage reminders.
• Process patient charges and assist with third-party claims.
• Maintain office supplies and equipment; ensure HIPAA compliance.

Skills

Customer service

Communication

Problem solving

Organization

Education

High School diploma or equivalent

Tools

POS systems

Patient records software

Job description

EssilorLuxottica at Metro Optics Westchester Sq is seeking a full-time front-d desk coordinator to support doctors, staff, and patients. You will manage daily administrative tasks, greeting patients, answering phones, scheduling, and coordinating reminders to ensure a smooth patient experience.

The role requires 2+ years in a healthcare setting, strong communication, and solid organizational skills. You will handle billing, insurance eligibility checks, and maintain orderly office operations in