Virtual Travel Concierge | Customer Support

Elevationtravelpartners; Norman (OK); On-site; USD 35,000 - 50,000; Full time

Job summary

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role involves communication through email, chat, and phone, ensuring travelers feel confident and prepared.

The ideal candidate should have customer support experience, be friendly and professional, and be comfortable using online tools. Interest in travel and client satisfaction is key to success in this role.

Qualifications

• Customer support experience preferred.
• Must have a friendly and professional communication style.
• Reliability and organization are essential.

Responsibilities

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes, updates, and general travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive customer experience.

Skills

Friendly and professional communication

Customer support experience

Reliability and organization

Comfortable with online tools

Interest in travel and client satisfaction

Job description

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role involves communication through email, chat, and phone, ensuring travelers feel confident and prepared.

The ideal candidate should have customer support experience, be friendly and professional, and be comfortable using online tools. Interest in travel and client satisfaction is key to success in this role.