Virtual Travel Concierge | Customer Support

Elevationtravelpartners; Reading (Berks County); On-site; USD 30,000 - 50,000; Full time

Job summary

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. Your role will involve answering questions, managing requests, and helping travelers feel confident and prepared.

This position requires friendly communication, customer support experience, and reliability. You will help with itinerary changes and provide essential destination information while ensuring a positive experience for our clients.

Qualifications

• Experience in customer service or related field preferred.
• Ability to assist clients with trip preparation.
• Proficient in handling communication via email, chat, and phone.

Responsibilities

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes and general travel questions.
• Resolve concerns while maintaining a positive customer experience.

Skills

Friendly communication style

Customer support experience

Reliability and organization

Comfortable using online tools

Interest in travel

Job description

Elevationtravelpartners is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. Your role will involve answering questions, managing requests, and helping travelers feel confident and prepared.

This position requires friendly communication, customer support experience, and reliability. You will help with itinerary changes and provide essential destination information while ensuring a positive experience for our clients.