VIP Guest Experience Host

Compass Group USA; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Compass Group USA, via Rapport division, is seeking a Welcome Host to create a warm, professional reception for clients, executives and staff at the front desk and public areas. The Guest Experience Ambassador will welcome visitors, guide them to appointments and assist during their visit.

The role emphasizes guest services, security coordination and collaboration with facilities to deliver a high-quality experience.

Qualifications

• The Welcome Host provides warm, professional reception for clients, executives and staff.
• Includes greeting, directing to appointments, and assistance during visits.
• Work alongside facilities and security to maintain safe, smooth operations.

Responsibilities

• Provide high-level internal and external customer support
• Greet employees and visitors with a smile while maintaining eye contact
• Meet, greet and escort VIP guests
• Ensure guests are delighted during arrival, stay and farewell
• Support space reservations using an online tool

Job description

Compass Group USA, via Rapport division, is seeking a Welcome Host to create a warm, professional reception for clients, executives and staff at the front desk and public areas. The Guest Experience Ambassador will welcome visitors, guide them to appointments and assist during their visit.

The role emphasizes guest services, security coordination and collaboration with facilities to deliver a high-quality experience.