Guest Experience Ambassador: VIP Welcome Host

Rapport Guest Services; New York (NY); Sur place; USD 34 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Life Insurance/ AD&D

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts

Paid Parental Leave

Personal Leave

Résumé du poste

Rapport Guest Services is hiring a Guest Experience Ambassador for the Accenture NYC site. The Welcome Host will be the first point of contact, greet VIP guests, and coordinate arrivals and directions within the office environment.

Role focuses on delivering warm hospitality, facilitating workspace reservations, and providing information about local services and transportation to enhance the visitor experience.

Qualifications

• Welcoming guests with a warm, hospitable attitude.
• Strong communication and guest service orientation.
• Ability to guide visitors and direct them to appointments.

Responsabilités

• Greet employees and visitors at the reception, providing a professional first impression.
• Provide end-to-end hospitality during arrival, stay, and departure of guests.
• Assist with workspace reservations using online tools to optimize space use.
• Ensure guests have proper visitor badges and access.
• Coordinate with other departments to deliver high-quality guest experiences.
• Maintain a clean, welcoming reception area daily.
• Learn and share information about the office, building, transportation, and local points of interest.
• Respond to inquiries via multiple channels of communication.

Description du poste

Rapport Guest Services is hiring a Guest Experience Ambassador for the Accenture NYC site. The Welcome Host will be the first point of contact, greet VIP guests, and coordinate arrivals and directions within the office environment.

Role focuses on delivering warm hospitality, facilitating workspace reservations, and providing information about local services and transportation to enhance the visitor experience.