VIP Guest Experience Ambassador

Rapport Guest Services; New York (NY); On-site; USD 34,000 - 37,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Rapport Guest Services in New York is seeking a Welcome Host Ambassador (Part Time) to create a warm, professional atmosphere on the reception floor and public areas. You will be the first point of contact for clients, executives, and staff, guiding them to appointments and assisting during their visit.

The role offers a part-time schedule with hourly pay between $25 and $27, plus an onboarding and ongoing development program to build skills for future growth within the Rapport/FLIK organization.

Qualifications

• Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
• Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
• We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Responsibilities

• Provide high-level internal and external customer support
• Greet employees and visitors, welcome visitors with a smile while maintaining eye contact through the entire interaction.
• Meet, greet and escort all VIP guests
• Ensure the guest was delighted and satisfied during the arrival, throughout the stay and during a fond farewell.
• Ensure daily optimal workspace occupancy and assist in making day of space reservations using an online tool
• Assist with guest services and support, including directing guests to the appropriate resource, wayfinding, checking guest coats and luggage, etc
• Handle daily signage requirements for guest wayfinding
• Maintain building visitor list by managing the access badge process for employees and visitors. Follow all security procedures and ensure visitors have visitor badges and name tags
• Carry out instructions for security, fire, health and safety guidelines
• Work closely with facilities, local technology, and other workplace departments to ensure high quality experience for all guests

Job description

Rapport Guest Services in New York is seeking a Welcome Host Ambassador (Part Time) to create a warm, professional atmosphere on the reception floor and public areas. You will be the first point of contact for clients, executives, and staff, guiding them to appointments and assisting during their visit.

The role offers a part-time schedule with hourly pay between $25 and $27, plus an onboarding and ongoing development program to build skills for future growth within the Rapport/FLIK organization.