VFD Support Specialist II — Hybrid/Remote Tech Expert

ABB Inc.; New Jersey; Híbrido; USD 59.000 - 94.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401k plan

Paid holidays

Employee discount program

Descripción de la vacante

ABB is seeking a VFD Support Specialist to provide technical support for ABB variable frequency drives and related systems. The role involves troubleshooting, programming assistance, and coordination with engineering and service teams.

The position offers a hybrid work model with US locations and remote options. Candidates must have a related technical background and strong English communication skills, plus current work authorization in the United States.

Formación

• Bachelor's degree and 4 years of relevant Electrical/Technical experience OR associate's degree and 6 years OR HS diploma and 8 years.
• Knowledge of how Variable Frequency Drives work (REQUIRED).
• Ability to troubleshoot and communicate effectively in English; work authorization in the US.

Responsabilidades

• Provide technical support via phone & email for VFD applications and troubleshooting.
• Assist with drive programming, parameter configuration, and control-system integration.
• Collaborate with engineering, field service, sales, and product teams on complex issues.
• Coordinate warranty replacements and labor authorization for repairs.
• Document cases and solutions using Salesforce Case Management.

Conocimientos

VFD knowledge

Customer support

English communication

Educación

Bachelor's degree + 4 years or higher

Herramientas

Salesforce

Descripción del empleo

ABB is seeking a VFD Support Specialist to provide technical support for ABB variable frequency drives and related systems. The role involves troubleshooting, programming assistance, and coordination with engineering and service teams.

The position offers a hybrid work model with US locations and remote options. Candidates must have a related technical background and strong English communication skills, plus current work authorization in the United States.