VFD Technical Support Specialist (Hybrid/Remote)

ABB Inc.

Arizona

Hybrid

USD 59,000 - 94,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401(k) plan

Paid holidays

Employee assistance program

Job summary

ABB is seeking a VFD Support Specialist to deliver technical assistance to customers, sales channels, and product teams. The role covers VFDs, 3-phase power, wiring, and connectivity with a hybrid work model in the United States.

You will diagnose issues, assist with drive programming, document solutions in Salesforce, and stay current with technology trends. Strong English communication and work authorization in the US are required.

Qualifications

Bachelor's degree and 4 years of Electrical/Technical experience OR an equivalent combination.
Knowledge of how Variable Frequency Drives work is REQUIRED.
Strong understanding of electricity principles for troubleshooting drives.
Ability to communicate in English (verbal and written) and be computer-literate.
US work authorization to work for ABB in the US.

Responsibilities

Provide technical support via phone & email for VFD applications, including commissioning and warranty evaluations.
Assist customers with drive programming, parameter configuration, and control system integration.
Collaborate with engineering, field service, sales, and product teams to resolve issues.
Collaborate with warranty team to process replacements and labor authorizations.
Maintain documentation of support cases and best practices using Salesforce.
Stay current with VFD technologies and software updates.