VFD Technical Support Specialist II - Hybrid/Remote

ABB Inc.

Missouri

Hybrid

USD 59,000 - 94,000

Full time

6 days ago

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Benefits offered by this job

Health, Life & Disability

401k plan

Paid holidays

Parental leave

Employee discount

Job summary

ABB Inc. is seeking a VFD Support Specialist to provide technical assistance to customers, field technicians, and internal teams.

You will assist with commissioning, troubleshooting, and programming of Low Voltage Variable Frequency Drives and their integration with control systems. The role reports to the Technical Support Team Lead and operates in a hybrid/remote model from the US, with a focus on effective communication, documentation, and collaboration across engineering, service, and

Qualifications

Bachelor’s degree or equivalent technical experience in electrical/technical fields.
Strong knowledge of how Variable Frequency Drives work.
Ability to troubleshoot electrical systems and communicate in English.

Responsibilities

Provide technical support via phone and email for VFD-related issues, including commissioning and warranty evaluations.
Assist customers with drive programming, configuration, and integration with control systems.
Collaborate with engineering, field service, sales, and product teams to resolve complex issues.
Coordinate with warranty team to initiate replacements and labor authorizations.
Maintain detailed case documentation using Salesforce Case Management.
Stay current with VFD technologies, software updates, and industry trends.