VFD Systems Support Specialist – Hybrid/Remote

ABB Inc.; South Carolina; Híbrido; USD 59.000 - 94.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company contributions

Paid holidays

Parental leave

Descripción de la vacante

ABB Inc. is seeking a VFD Support Specialist to provide technical support to customers, sales channels, and product teams.

You will assist with drive programming, configuration, and integration with control systems, while collaborating across engineering and service teams to resolve complex issues. This hybrid role requires strong knowledge of VFDs, electrical principles, and effective communication in English.

Formación

• Bachelor's degree with 4 years of electrical/technical experience or an equivalent
• Strong knowledge of how VFDs work and electrical principles
• Ability to communicate clearly in English, both verbally and in writing

Responsabilidades

• Provide technical support via phone & email for VFD-related issues, including commissioning and warranty evaluations
• Assist customers with drive programming, parameter configuration, and integration with control systems
• Collaborate with engineering, field service, sales, and product teams to resolve complex issues
• Coordinate with warranty team to initiate replacements and labor authorization
• Maintain detailed documentation of support cases and solutions using Salesforce Case Management
• Stay current with VFD technologies, software updates, and industry trends

Conocimientos

VFD knowledge

Electrical principles

English communication

Phone & email support

Technical troubleshooting

Educación

Bachelor's degree

Associate's degree

High School Diploma/GED

Herramientas

Salesforce

Modbus

BACnet

Descripción del empleo

ABB Inc. is seeking a VFD Support Specialist to provide technical support to customers, sales channels, and product teams.

You will assist with drive programming, configuration, and integration with control systems, while collaborating across engineering and service teams to resolve complex issues. This hybrid role requires strong knowledge of VFDs, electrical principles, and effective communication in English.