Veterinary Front Desk & Client Services Pro

Village Square Woodside Veterinary Hospital

Redwood City (CA)

On-site

USD 29,000 - 32,000

Full time

14 days+
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Benefits offered by this job

Health package
Life insurance and disability
Employee Assistance Program (EAP)
401k with company match
Paid time off
Personal pet discount

Job summary

Village Square Woodside Veterinary Hospital in Redwood City, CA, is seeking an outgoing Client Service Representative to greet clients, manage appointments, handle phone lines, and support daily patient flow. You will process transactions, provide service information, and thrive in a collaborative team environment.

We offer a comprehensive benefits package and a full-time schedule (Mon–Fri). Compensation ranges from $21 to $23 per hour, with potential for personal pet discounts and growth within

Qualifications

  • Front-desk receptionist experience preferred in veterinary or healthcare settings.
  • Ability to manage a multi-line phone system and assist in-person clients.
  • Strong verbal and written communication skills and attention to detail.
  • Experience scheduling appointments and coordinating calendars.

Responsibilities

  • Greet clients and serve as the welcoming face of the hospital.
  • Manage appointments and daily patient flow to ensure smooth operations.
  • Answer multi-line phone system and assist in-person clients.
  • Process transactions and maintain accurate financial records.
  • Provide information about services and patient care.

Skills

Phone system management
Communication skills
Scheduling appointments
Payment processing
Customer service

Tools

Practice management software

Job description

Village Square Woodside Veterinary Hospital in Redwood City, CA, is seeking an outgoing Client Service Representative to greet clients, manage appointments, handle phone lines, and support daily patient flow. You will process transactions, provide service information, and thrive in a collaborative team environment.

We offer a comprehensive benefits package and a full-time schedule (Mon–Fri). Compensation ranges from $21 to $23 per hour, with potential for personal pet discounts and growth within

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