Veterinary Front Desk Specialist - Client Care, Full-Time

Western-Veterinary-Partners-1; Redwood City (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) with company match

Paid time off

EAP

Life insurance

Disability

Job summary

Village Square Woodside Veterinary Hospital in Redwood City seeks a friendly Veterinary Receptionist / Client Service Representative to welcome clients, manage appointments, and support the daily flow of the hospital. You will handle calls, assist on-site clients, and process payments with a focus on compassionate service.

The role requires strong communication, organizational skills, and the ability to thrive in a team environment.

Qualifications

• Front-desk experience in veterinary/healthcare settings preferred.
• Experience handling multi-line phone systems and in-person client interactions.
• Experience using veterinary practice management software (EzyVet preferred).
• Strong written and verbal communication; organized and detail-oriented.
• Ability to schedule appointments and coordinate calendars; process payments accurately.

Responsibilities

• Be the welcoming face of Village Square Woodside Veterinary Hospital.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person client interactions.
• Process transactions and assist clients with service information.

Skills

Front-desk experience

Phone handling (multi-line)

Communication skills

Scheduling

Payments processing

Team player

Organizational skills

Tools

Practice management software

EzyVet

Job description

Village Square Woodside Veterinary Hospital in Redwood City seeks a friendly Veterinary Receptionist / Client Service Representative to welcome clients, manage appointments, and support the daily flow of the hospital. You will handle calls, assist on-site clients, and process payments with a focus on compassionate service.

The role requires strong communication, organizational skills, and the ability to thrive in a team environment.