Veterinary Front Desk & Client Experience Specialist

Western Veterinary Partners; Woodland (CA); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

EAP

Job summary

Woodland Veterinary Hospital is seeking an outgoing Client Service Representative to be the welcoming face of our hospital. In this fast-paced role you will greet clients, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with information about our services.

This part-time position offers weekend availability, with a comprehensive benefits package for eligible staff, including medical, dental, and vision

Qualifications

• Previous veterinary receptionist experience is preferred
• Proficiency managing a multi-line phone system while assisting in-person clients
• Experience scheduling appointments and coordinating calendars
• Ability to accurately process payments and maintain financial records
• Exceptional verbal and written communication skills
• Positive attitude and willingness to collaborate with a team
• Ability to remain calm, professional and solution-oriented during busy periods

Responsibilities

• Greet clients and be the welcoming face of the hospital
• Manage appointments and daily patient flow
• Handle multi-line phone system and in-person client interactions
• Process transactions and support clients with service information

Skills

Phone system handling

Appointment scheduling

Cash handling

Excellent communication

Team collaboration

Calm under pressure

Job description

Woodland Veterinary Hospital is seeking an outgoing Client Service Representative to be the welcoming face of our hospital. In this fast-paced role you will greet clients, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with information about our services.

This part-time position offers weekend availability, with a comprehensive benefits package for eligible staff, including medical, dental, and vision