Veterinary Client Services Specialist — Front Desk Pro

Oakridgevetclinic; San Jose, Northern (CA, KY); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Health insurance (medical, dental, & V

Paid time off

Paid holidays

Tuition assistance

CE allowance

Vetcor University / training

Pet discounts

Job summary

Oakridge Veterinary Clinic is hiring a Client Service Representative (CSR) / Veterinary Receptionist in San Jose, CA. This entry‑level, full‑time role offers a starting pay of $19–$24 per hour, with a 4×10‑hour workweek.

You will welcome clients, answer phones, schedule appointments, process payments, and support the veterinary team to ensure a smooth hospital experience. The position emphasizes compassionate client care, clear communication, and organization while you grow your knowledge of

Qualifications

• Entry-level role with growth potential.
• 1–3 years in a customer‑facing role preferred.
• Veterinary experience not required.
• High School Diploma or GED preferred.

Responsibilities

• Provide friendly, compassionate, professional front-desk service to clients and patients.
• Greet clients, answer calls, determine needs, and route to the right team member.
• Schedule appointments and collect necessary patient information.
• Check clients in/out, process payments, and manage records.
• Assist with patient discharge and follow-up scheduling as needed.
• Collaborate with veterinarians and staff to ensure smooth operations.

Skills

Customer service

Communication

Organization

Multitasking

Phone etiquette

Empathy

Education

High School Diploma or GED

Job description

Oakridge Veterinary Clinic is hiring a Client Service Representative (CSR) / Veterinary Receptionist in San Jose, CA. This entry‑level, full‑time role offers a starting pay of $19–$24 per hour, with a 4×10‑hour workweek.

You will welcome clients, answer phones, schedule appointments, process payments, and support the veterinary team to ensure a smooth hospital experience. The position emphasizes compassionate client care, clear communication, and organization while you grow your knowledge of