Veteran Care Scheduler - Front Desk & Admin (Hybrid/Remote)

Medasource; Denver (CO); Hybrid; USD 35,000 - 45,000; Full time

Job summary

A healthcare service provider is seeking reliable Medical Support Assistants to support Veterans within a large healthcare system. Responsibilities involve essential customer service tasks including appointment scheduling, greeting patients, and insurance verification. Ideal candidates should have a high school diploma, experience in customer service, and be proficient with medical terminology. This is a full-time position with the potential for remote work. Candidates should also be able to pass a federal background check.

Qualifications

• 6+ months of customer service experience.
• 1+ year of clerical, call center, or healthcare administrative experience.
• Ability to pass a federal background check.

Responsibilities

• Provide customer service and appointment scheduling.
• Answer phones and greet Veteran patients.
• Verify and update clinic's daily needs and insurance information.

Skills

Customer service

Clerical skills

Proficient with medical terminology

Typing speed of 50 words per minute

Education

High school diploma or GED

Job description

A healthcare service provider is seeking reliable Medical Support Assistants to support Veterans within a large healthcare system. Responsibilities involve essential customer service tasks including appointment scheduling, greeting patients, and insurance verification. Ideal candidates should have a high school diploma, experience in customer service, and be proficient with medical terminology. This is a full-time position with the potential for remote work. Candidates should also be able to pass a federal background check.