Remote Medical Support & Appointment Coordinator

CVP (Customer Value Partners); Morgan (UT); Remote; USD 30,000 - 50,000; Full time

Job summary

An organization supporting Veterans is seeking a Medical Support Assistant to join their team. This full-time remote position entails coordinating care between VA and community providers, managing appointments, and ensuring timely care for Veterans. Candidates must have a high school diploma, proficiency in Microsoft Office, customer service experience, and be able to work independently. This role primarily offers remote work with potential on-site training in Salt Lake City, Utah.

Qualifications

• Ability to work independently and make decisions with limited supervision.
• Minimum of 6 months of customer service experience required.
• Experience working in a medical setting preferred.

Responsibilities

• Coordinate care between VA and community providers for Veterans.
• Schedule, track, and manage patient appointments.
• Serve as the designated MSA scheduler/receptionist.

Skills

Customer service experience

Proficiency in Microsoft Office Suite

Typing speed of 50 WPM

Oral and written proficiency in English

Basic medical terminology knowledge

Education

High School diploma or GED equivalent

Tools

CPRS

VistA

Microsoft Teams

Job description

An organization supporting Veterans is seeking a Medical Support Assistant to join their team. This full-time remote position entails coordinating care between VA and community providers, managing appointments, and ensuring timely care for Veterans. Candidates must have a high school diploma, proficiency in Microsoft Office, customer service experience, and be able to work independently. This role primarily offers remote work with potential on-site training in Salt Lake City, Utah.