TSA Program Assistant: Precise Admin & Ops Support

Travel Security Careers; Salem Lakes (WI); On-site; USD 21,000 - 36,000; Full time

Job summary

Transportation Security Administration in Trevor, WI seeks a Program Assistant to provide critical administrative support, coordinate daily activities, and manage program information for multiple teams within the DHS TSA ecosystem.

The role emphasizes attention to detail, strict scheduling, and effective communication across managers, timekeepers, and staff. Full-time, on-site posting with federal benefits and evolving program responsibilities.

Qualifications

• Specialized experience in administrative or program support in a busy office.
• Experience preparing reports, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Attention to detail

Written comms

Verbal comms

Data entry

MS Office

Records management

Calendar coordination

Customer service

Problem solving

Tools

MS Office

Job description

Transportation Security Administration in Trevor, WI seeks a Program Assistant to provide critical administrative support, coordinate daily activities, and manage program information for multiple teams within the DHS TSA ecosystem.

The role emphasizes attention to detail, strict scheduling, and effective communication across managers, timekeepers, and staff. Full-time, on-site posting with federal benefits and evolving program responsibilities.