TSA Program Assistant: Admin & Scheduling

Travel Security Careers; Ware (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration in Ware, MA, is seeking Program Assistants to support managers and staff with administrative coordination, data tracking, scheduling, and records management. The role emphasizes attention to detail, reliable data handling, and effective communication across teams.

Responsibilities include maintaining records, preparing materials, coordinating meetings, and assisting with payroll, HR, and other program areas as needed.

Qualifications

• Experience providing administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, or records.
• Experience researching information in files, databases, and electronic systems.
• Experience monitoring program metrics and identifying discrepancies.
• Experience supporting payroll, timekeeping, finance, HR, or scheduling functions.
• Ability to make recommendations based on administrative findings or reports.
• Proficiency with office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, HR, scheduling, payroll, or other program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with procedures.

Skills

Organization

Attention to detail

Written communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Discretion

Tools

Excel

Word

PowerPoint

Job description

Transportation Security Administration in Ware, MA, is seeking Program Assistants to support managers and staff with administrative coordination, data tracking, scheduling, and records management. The role emphasizes attention to detail, reliable data handling, and effective communication across teams.

Responsibilities include maintaining records, preparing materials, coordinating meetings, and assisting with payroll, HR, and other program areas as needed.