TSA Program Assistant: Admin & Operations Support

TSA Hiring Service; Worcester (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration (TSA) in Worcester, MA, is seeking Program Assistants to keep offices organized, accurate, and running smoothly. You will support managers and staff with coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

Roles vary by unit, with responsibilities in finance, HR, scheduling, payroll, or other TSA operations. The position requires detail orientation, multi-tasking, and effective communication to help

Qualifications

• Organizational skills with attention to detail.
• Strong written and verbal communication abilities.
• Ability to enter, track and analyze data accurately.
• Proficiency in Microsoft Office or equivalent software.
• Experience managing records and documents.
• Calendar, meeting, and deadline coordination.
• Customer service and professional communication.
• Ability to multitask without sacrificing accuracy.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Written communication

Verbal communication

Data entry

Microsoft Office

Records management

Calendar coordination

Time management

Customer service

Tools

Microsoft Office

Job description

Transportation Security Administration (TSA) in Worcester, MA, is seeking Program Assistants to keep offices organized, accurate, and running smoothly. You will support managers and staff with coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

Roles vary by unit, with responsibilities in finance, HR, scheduling, payroll, or other TSA operations. The position requires detail orientation, multi-tasking, and effective communication to help