TSA Program Assistant: Admin & Operations Support

Travel Security Careers; Waltham (MA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance

Paid federal leave and holidays

Federal retirement and Thrift Savings

Job summary

Transportation Security Administration in Waltham, MA seeks a Program Assistant to provide administrative and program support across multiple areas. The role emphasizes accuracy, organization, and flexible assistance to managers and teams as daily office work evolves.

You will help coordinate activities, maintain records, prepare materials, and track deadlines while supporting various program areas such as finance, HR, scheduling, and payroll as needed.

Qualifications

• Specialized experience in administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines and performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and discrepancies.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support implementation of new office procedures and systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy and compliance.

Skills

Organization and attention to detail

Written and verbal communication

Data entry and tracking

Microsoft Office or comparable tools

Records management

Calendar and deadline coordination

Customer service

Discretion with sensitive information

Education

College degree may not be required

Tools

Office software

Job description

Transportation Security Administration in Waltham, MA seeks a Program Assistant to provide administrative and program support across multiple areas. The role emphasizes accuracy, organization, and flexible assistance to managers and teams as daily office work evolves.

You will help coordinate activities, maintain records, prepare materials, and track deadlines while supporting various program areas such as finance, HR, scheduling, and payroll as needed.