Federal Program Assistant: Office & Data Ops

Transportation Security Careers; Walpole (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration (TSA) is seeking Program Assistants in Walpole to support administrative coordination across offices and airport field operations. You will handle data tracking, scheduling, records management, and routine communications to keep the program on schedule.

The role emphasizes attention to detail, ability to manage multiple tasks, and collaboration with managers and teams across TSA.

Qualifications

• Organizational focus with attention to detail.
• Clear written and verbal communication skills.
• Data entry, tracking, and basic analysis.
• Proficiency with Microsoft Office or similar software.
• Experience managing records and documents.
• Scheduling meetings, calendars, and deadlines.
• Professional interaction with staff and external contacts.
• Ability to handle multiple assignments without sacrificing accuracy.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Written communication

Data entry & tracking

Microsoft Office

Records management

Calendar coordination

Customer service

Multi-tasking

Discretion with sensitive information

Tools

Microsoft Office

Job description

Transportation Security Administration (TSA) is seeking Program Assistants in Walpole to support administrative coordination across offices and airport field operations. You will handle data tracking, scheduling, records management, and routine communications to keep the program on schedule.

The role emphasizes attention to detail, ability to manage multiple tasks, and collaboration with managers and teams across TSA.