TSA Program Assistant — Admin, Data & Ops

Travel Security Careers; Fisherville (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security in South Grafton, MA seeks a Program Assistant to provide administrative support, coordinate daily activities, and manage records. You will analyze program information, prepare materials, and maintain calendars, ensuring efficient operations across multiple teams.

The role covers varied duties from finance to scheduling and HR tasks, requiring meticulous documentation and strong communication with internal and external

Qualifications

• Specialized experience in administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, or scheduling functions.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Attention to detail

Written and verbal communication

Data entry

Records management

Calendar management

Customer service

Discretion

Tools

Microsoft Office

Spreadsheet software

Job description

Transportation Security Administration, Department of Homeland Security in South Grafton, MA seeks a Program Assistant to provide administrative support, coordinate daily activities, and manage records. You will analyze program information, prepare materials, and maintain calendars, ensuring efficient operations across multiple teams.

The role covers varied duties from finance to scheduling and HR tasks, requiring meticulous documentation and strong communication with internal and external