Training Consultant

COOLSOFT; Richmond (VA); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

COOLSOFT in Richmond, VA is seeking a Training Consultant to support Virginia Tax with hands-on IT training and workstation support. The role is 100% on-site from day one, with initial virtual interviews and an in-person follow-up.

Candidates should have strong Windows 11 OS and MS Office knowledge, experience with SCCM and remote tools, excellent problem-solving and customer service, and a readiness to learn new technologies.

Formación

• Strong knowledge of Windows OS and MS Office.
• Solid hardware and network troubleshooting experience.
• Ability to install/configure software and troubleshoot.
• Experience with SCCM/SMS tooling.
• Excellent problem-solving and communication skills.
• Willingness to learn new technologies.

Responsabilidades

• Provide on-site IT training and workstation support for stakeholders.
• Perform software installations, configurations, and troubleshooting.
• Remotely assist using SCCM, Remote Desktop, and Dameware.
• Collaborate with IT teams and end users to resolve issues promptly.

Conocimientos

Windows 11

MS Office/MS365

SCCM

Remote Desktop

Dameware

PC hardware

Troubleshooting

Customer service

Herramientas

SCCM

Remote Desktop

Dameware

Descripción del empleo

Training Consultant

(Jobs in Richmond, VA)

• Contract
• 7 Months
• Compensation: DOE

Per Mgr: Interviews will be a combination of Virtual/Web based IV (initially) then a possible FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this.

100% ON SITE from Day One

Parking not provided for contractors

• Onsite
• Both Web Cam and In Person Interview

ABOUT THE ROLE

Virginia Tax seeks qualified resource to be responsible for:

• Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.
• Considerable knowledge of pc hardware, peripherals & networks
• Considerable knowledge of Laptop Refresh
• Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
• Excellent troubleshooting skills
• Ability to perform software installations, configurations and troubleshooting hardware and software.
• Considerable knowledge of SCCM/SMS
• A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
• Excellent problem-solving, analytical, and team-working skills.
• Excellent customer service, communication and interpersonal skills.
• An openness to learning new technologies.

Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 159374 while calling.

EOE Protected Veterans/Disability